Content Management Systems - UX Tutorials and talks
UX Tutorials
Rochelle King: The complex relationship between data and design in UX
https://www.youtube.com/watch?v=YTRIeWI0EGQ&t=619s
Rochelle King is a professional UX designer. In this Ted-Talk she explains how the relationship between data and UX is crucial in designing and creating a great user experience. She used the example of Spotify and how ground breaking the introduction of a dark interface was.
Data showed that people preferred the feel of a dark interface, they thought that it expresses the artists and music a lot more. A study that Spotify did showed that people also felt like there was a broader range of music available even though nothing changed.
Data is crucial for UX, Spotify uses data to see if the changes they make resonate with the public. Testing a new user experience can be done in the real world by only changing the UX for 1-5% of the users, therefore the users can experience the changes and give feedback without changing the experience for everyone.
An example of this can be noticed when Spotify added a play button to music albums and music covers, some people felt that there must be a Call to Action button as the service provides music, others believed that this was unnecessary. To confirm this, Spotify changed a minorities UX to having a play button and left the rest without one, this study showed that the play button was not needed and it only cluttered the UX.
Rochelle Kings Ted Talk was brilliant and she explained the purpose and significance of data for creating an effortless UX for users.
Dani Nordin
https://youtu.be/mL_rn_H4uJg
Dani Nordin is a Senior UX Designer at Harvard Business Publishing , working with cross- functional team to guide the user experience vision. She teaches regular workshops too.
“UX Design for Content Management Systems”
Dani Nordin talks about the importance of creating UX not only for the users but also for the content creators and who look after the site after all of this is published.
In the presentation i learned that end users are only the tip of the ice berg and that they are not the only ones playing the huge role in all of this but that there are others. Dani mentions how department managers and content creators play a very big role in this industry. You have editorial workflows and permissions to manage and making sure that the content you are editing isn’t already published somewhere else.
All of these roles play a very big part in UX for content management systems.
Dani tells us about a process that she has come up with over the years that works for her.
Identifying the uses and the stakeholders .What is going to be the goal of this project and who will be maintaining all of this content. Who will be using this website and what sort of permission do we need. Who will be editing the content and to make sure they don’t publish it too early .
Then come the stakeholder meetings.
Who are you meeting with and do they know that you are the one trying to make their jobs better. They need to trust you and know that you are making their lives better in some way.
User personas
You need to start looking at functional priorities. You have many user personas you are
designing for and once you point out the most useful things that the user personas care
about you can knock out the rest. You need to really understand who your user personas
are.
-What is the problem that they are trying to solve ?
-What are some of the things the person needs to do that your product will potentially
solve? What are some features that will relate to the problem that they are trying to solve ?
After this you will have a real person and what they might need and you can start talking
with your team about what needs to be done.
Evaluate the content
You have to look and see what you are dealing with. Any specific types of content that is
needed ? Is there image uploads ? File uploads possibly that needs to be on the website.
Establish your content types
Identity the content and their relationships. Identify the commonalities in the content. What needs need to be meet and what needs to be displayed.
Content Models
-These tell you the relationships between content.
Architecture Workshops
-Mapping out the content in post-its or online and have the stakeholders move them around
and get people on the same page with what they want or expect. This helps people to move
and try out some things instead of discussing.
Start prototyping
-Establish patterns and priorities before the CODE and before the DATABASE.
- Easier to get back before the DATABASE is made.
Stakeholder meetings
-Show a prototype to stakeholders and show them what the website can do. -They can take notes when the prototype is done and see what they like.
UX TOOLS FOR CONTENT MANAGEMENT SYSTEMS
1) Axure Prototypes / codes
-You can design the visuals and discuss the prototype.
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2) Content Models
-They need to see content to know what they are designing for.
-They are great for the developer cause they explain what content needs to go in. Visually separate the references from the fields. -
3) User Personas
-Can be done quickly
-Great for prioritising the content -What problem needs to be solved?
-Great way to get stakeholder thinking about content -What is the actual thing I am here for ?
-What do you want people to do when they find that thing ?
5) Front-End-Style Guides
-Creating one is easier because you can create prototypes much easier because of it -Create them in HTML mostly
“UX designers jobs are to build trust in the organisations. It’s not easy but it is a mission that we should all aspire to. “ – Dani Nordin
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